Frequently Asked Questions
Can I switch plans later? +
Yes, absolutely. You can upgrade or downgrade your plan at any time. If you upgrade mid-month, you are only charged the difference. If you downgrade, your current plan stays active until the end of the billing period.
Do international student-athletes get full access? +
Yes! SAIL is specifically designed to help both domestic and international student-athletes. The AI Advisor has deep knowledge of F-1 visa requirements, TOEFL scores, and the unique challenges international athletes face when applying to US colleges.
What are the live advising sessions in Diamond? +
Diamond members get two 30-minute video calls per month with a real recruiting advisor who reviews your profile, answers questions specific to your situation, and helps build a personalized strategy. Sessions are booked directly through your dashboard.
How does the AI message limit work on Free? +
Free plan members get 20 AI messages per calendar month. Each question you send to the AI Advisor counts as one message. Your count resets on the 1st of every month. Upgrade to Premium for unlimited messages anytime.
Is my athlete data kept private? +
Absolutely. Your profile, GPA, test scores, and conversations are private and never shared with colleges, coaches, or third parties without your explicit permission. You own your data and can delete your account at any time.
What sports does SAIL support? +
SAIL supports all NCAA, NAIA, and NJCAA sports including soccer, basketball, swimming, tennis, volleyball, baseball, softball, track & field, golf, lacrosse, wrestling, gymnastics, cross country, rowing, field hockey, ice hockey, football, and more.